Our administrative staff is friendly and professional and always ready to help with scheduling, billing or insurance matters or anything else you may need during your time with us. We'll take extra care to listen to your concerns, answer all your questions and thoroughly explain your condition and treatment options. You'll find the office to be a relaxed environment designed to help you feel comfortable and at home during your visit.
Ready to make an appointment? Please call us at 319-356-6352 or complete our appointment request form. (If you'd rather stop by our office to complete the form, you're welcome to do so.)
Once you've made your first appointment, there are a few additional forms to complete (see below). You can download them here and bring the completed forms with you, or you can fill them out at the office before your appointment (just be sure to arrive about 15 minutes early).
If at any time you can't keep your appointment, please notify us at least 24 business hours in advance. We'll be glad to reschedule your appointment to a time that works better for you. We greatly appreciate your time and consideration and look forward to seeing you.
Medication Refill Request
Need a refill for a prescription you have from one of our providers? Just fill out this Medication Refill Request Form, and we'll call it in to your pharmacy. If you have questions, please call our office at (319) 356-6352.
We accept most insurance. Please call us at (319) 356-6352 to verify whether or not we are participating with a particular insurance company.
Everyone is entitled to confidentiality with respect to his or her private medical information. This is especially important when it comes to the sensitive and personal nature of psychiatric care and counseling. Client privacy is of utmost importance to every member of our team.
- Because we are a privately owned psychiatric practice, we have complete control over our client records. All records are kept securely onsite in our office and cannot be accessed by unauthorized persons.
- We honor your wishes concerning phone calls and other communication and never reveal personal information without your full understanding and written consent.
- Should you ever have a question or concern about confidentiality or the security of your medical information, talk with your doctor or counselor. We want you to feel confident in the care we provide to you and will address any concerns you may have right away.